Attention homeowners: If your lender is charging you a “processing fee” when you make a mortgage payment over the phone in Florida, this fee may be an improper fee.
In most mortgages, there are no processing fees allowed by the terms of the mortgage and there is no Florida law that expressly allows a lender to charge telephone “processing fees”.
The lender may be subject to a claim for damages for charging improper telephone processing fees when your mortgages are paid under the Florida Consumer Collection Practices Act.
If you were charged “processing fees” when making phone payments on your mortgage, you may have a claim for damages.
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